Optimizing radiologist operations.

Unclear case prioritization

Time-sensitive cases were difficult to identify and route efficiently.

High cognitive load

Teams lacked visibility into balancing diagnostic work across radiologists and locations.

Outdated interface designs

Legacy interaction models created friction throughout daily diagnostic workflows.

 

Original radiologist platform

 

Original radiologist platform

 
 
 
 
 
 
 

Pattern dependency

Memorized queue patterns reduced workflow clarity and consistency.

Competing cases

Urgent cases competed against routine studies within dense imaging queues.

Decentralized data

Important case details were spread across multiple screens and interaction points.

Staffing blindspots

Coverage availability and workload balancing lacked centralized visibility.

Workflow variability

Imaging sites developed inconsistent workflow patterns in the same platform.

Offline coordination

Staffing case redistribution relied heavily on communication outside the platform.

 
 

Business Drivers

 
 
 

Prioritization matrix

 
 

Refining high-impact key screens.

Reimagined legacy interfaces to reduce cognitive load, improve prioritization, and support growing diagnostic demand.

 

Radiologist worklist

Capacity planning scenario

Forecast modeling

 

Radiologist Worklist

 
 

Vertical Case Screen

 

Demand Capacity Management

 
 
 

Scaling radiology operations under pressure.

Imaging demand surged during the pandemic, incentivizing healthcare systems
to rapidly expand and coordinate distributed radiology operations at scale.