Evolving beyond
commercial aviation.
After securing a U.S. Air Force Academy contract, OpsLab created a new platform tailored to the complexity of pilot training operations.
OpsLab’s original commercial scheduling system
Pilot shortage pressure.
Pilot Training Transformation (PTT) aimed to fast-track pilots, but outdated systems made operations difficult.
Manual scheduling burden.
Flight commanders spent hundreds of hours manually rebuilding schedules due to unpredictable changes.
Delayed graduation timelines.
Aging aircrafts and limited resources made it harder for pilots to graduate on schedule at scale.
Flight scheduling operations utilized white boards and pen to paper methods.
User journey mapping
Limited visibility
Short-term schedule changes created downstream planning uncertainty.
Manual bottlenecks
Pilot progress and currency status required heavy manual oversight.
Delayed risk awareness
Leadership lacked timely alerts for expirations, delays, and training blockers.
Violation resolution
Schedulers struggled to track and resolve operational conflicts.
Fragmented reporting
Training progress and graduation tracking lacked centralized visibility.
Limited accountability
Schedulers wanted pilots to manage their own availability and readiness data.
Business Drivers
Jobs To Be Done
Building with real data.
Dense operational workflows required fully interactive prototypes early in the process, allowing stakeholders frequent visibility.
Enterprise grade prototyping
The final prototype simulated a complete enterprise platform, allowing teams to navigate realistic workflows before engineering implementation.
Visual framework
Weekly view for all Sortie, Academic, SIMs, and Ground Duty events.
Centralized pilot information access.
Intelligent violation resolution.
Syllabus management for on-time graduation.
